All posts by Sarah Burns

Insurance Reminder

Insurance verification forms must be sent in each year! Please make sure you have provided a current copy of your insurance (per your franchise agreement) showing TSS Photography as an additional insured. You can send copies to CCS attention Carol Sneed OR email it to carols@candid.com.Once you have added TSS Photography as the additional insured ...

Virtual Group Artwork Settings Change

When ordering Virtual Group Artwork you will no longer have individual options for 8x10, 8x10 with padding, 10x14 or 16x20. Those are now all one product and will work for all aspect ratios… 5x7, 10x14, 8x10 and 16x20. We’ve also removed the number recommendations.

New Storybook Flyers

Now available are a few different marketing pieces showcasing several types of Storybook backgrounds. These backgrounds are available in CORE and now you can advertise them! Included are jpegs and psd files. Customize them with your company's logo/information and up your sales this holiday season! Access these materials here.

Adding a scrolling watermark to your account/events

In anticipation of moving to the NEW and enhanced ecommerce site, we would like for you to consider your watermarks. Thumbnail images on the new site are larger and should be protected. You can add a scrolling watermark in additional to your standard watermark if you choose. This can be done on the event level ...

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Caption changes for mobile websites

All captions are now prompted for on mobile sites (current and new ecommerce) , unless the photographer has entered the caption and set that caption to “not allow” changes. Previously, captions that were not required, did not always show.

November Marketing Guide

The full November Marketing Guide is now available. Find the campaign under 2021 TSS Fall Marketing. The template names for each email can be found in the marketing guide. Do you need our help getting the holiday campaign active on your account? Just let us know! Please email CCSsupport@candid.com with subject line TSS Holiday Remarketing ...

Change to credit card statements for ecommerce orders

We wanted to make you aware of a change to credit card statements for your online (retail website) buyers. Their statements will now show YOUR business name. In some cases we had to shorten some business names (i.e. change photography to photo) to work within the character limits of providers. We hope that you will ...

USPS service changes and rate increases

The USPS has announced their new service standard effective October 1st for First Class Mail. This impacts “letters” & “flats” (traditional picture order envelopes and upgraded envelopes). They are allowing 1 – 2 additional days for delivery in some areas. Here is a Fact Sheet from the USPS. This states that the impact will primarily be for ...

School Default Offers with Tiered Pricing

Now available are tiered pricing offers for Underclass/Elementary School along with a tiered school campaign.  Offers: CCS - (TSS Offer) SCHOOL - Elementary/Preschool FallCCS - (TSS Offer) SCHOOL - Elementary/Preschool Fall with Homework Line Email Campaign: SCHOOL Tiered Pricing COMING SOON! Middle School & High School Tiered Pricing Offers!

Pricing changes effective Aug. 1 and beyond

Candid Color Systems®, like many other businesses, has experienced an increase in costs for many of the products and services we provide. We have worked hard to keep our prices extremely reasonable, especially for those operating in a View First™ model. Below is an overview of how our pricing will change on or after August ...