Category: Blog
New Products Coming for Spring 2022
We are excited to share new products coming out soon for Spring! There are three new Styles: Glimmer, High Voltage and Uniform. These styles can be customized with color, name and year. As an economic alternative to Virtual Groups we have developed composite digital artwork options. These simple composites allow for up to 50 students ...
TSS Holiday Update
First off – We want to thank you for your business. We truly appreciate our customers. We consider you our friends and partners and we work to help you become more profitable. Only when you are successful – are we successful. Wow – 2021 has been exciting. Our collective volume was down for the first ...
Insurance Reminder
Insurance verification forms must be sent in each year! Please make sure you have provided a current copy of your insurance (per your franchise agreement) showing TSS Photography as an additional insured. You can send copies to CCS attention Carol Sneed OR email it to carols@candid.com.Once you have added TSS Photography as the additional insured ...
Virtual Group Artwork Settings Change
When ordering Virtual Group Artwork you will no longer have individual options for 8x10, 8x10 with padding, 10x14 or 16x20. Those are now all one product and will work for all aspect ratios… 5x7, 10x14, 8x10 and 16x20. We’ve also removed the number recommendations.
New Storybook Flyers
Now available are a few different marketing pieces showcasing several types of Storybook backgrounds. These backgrounds are available in CORE and now you can advertise them! Included are jpegs and psd files. Customize them with your company's logo/information and up your sales this holiday season! Access these materials here.
Adding a scrolling watermark to your account/events
In anticipation of moving to the NEW and enhanced ecommerce site, we would like for you to consider your watermarks. Thumbnail images on the new site are larger and should be protected. You can add a scrolling watermark in additional to your standard watermark if you choose. This can be done on the event level ...
Caption changes for mobile websites
All captions are now prompted for on mobile sites (current and new ecommerce) , unless the photographer has entered the caption and set that caption to “not allow” changes. Previously, captions that were not required, did not always show.
November Marketing Guide
The full November Marketing Guide is now available. Find the campaign under 2021 TSS Fall Marketing. The template names for each email can be found in the marketing guide. Do you need our help getting the holiday campaign active on your account? Just let us know! Please email CCSsupport@candid.com with subject line TSS Holiday Remarketing ...
Change to credit card statements for ecommerce orders
We wanted to make you aware of a change to credit card statements for your online (retail website) buyers. Their statements will now show YOUR business name. In some cases we had to shorten some business names (i.e. change photography to photo) to work within the character limits of providers. We hope that you will ...
USPS service changes and rate increases
The USPS has announced their new service standard effective October 1st for First Class Mail. This impacts “letters” & “flats” (traditional picture order envelopes and upgraded envelopes). They are allowing 1 – 2 additional days for delivery in some areas. Here is a Fact Sheet from the USPS. This states that the impact will primarily be for ...